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Sending "Read Receipt" Requests When Sending E-mail Messages
Most e-mail programs allow you to ask for Read Receipts
when sending e-mail messages. However, two popular Macintosh programs, Mail.app
by Apple and Microsoft's Entourage, make no provision for sending or responding
to Read Receipt requests. For information on popular e-mail software programs
that do have Read Receipt capabilities, see the details below.
Outlook Express for Windows Outlook Express for Windows can
both request Read Receipts and respond to them. To set-up Outlook Express to
request Read Receipts, follow the steps below.
- Open Outlook Express. Place your cursor arrow over the word "Tools" on your
Outlook Express menu bar and select "Options" from the resulting drop-down menu
by clicking on it.
- When the "Options" window opens, click on the "Receipts" tab.
- The first option list is "Requesting Read Receipts." Click on the check box
next to "Request a read receipt for all sent messages" and then click "OK" to
close the window.
Eudora 6.2 For Windows and
Macintosh Eudora 6.2 does not have a setting which allows you to request
a Read Receipt every time a message is sent. The user must request these on a
per e-mail basis. Eudora 6.2 does allow you to respond to receipt requests. To
request Read Receipts in Eudora 6.2, follow the steps below.
- Open Eudora 6.2 and then create a new e-mail message.
- The message will have its own small tool bar with icons across the top. In
the Windows version, if you pause over the buttons, they will tell you their
functions. When you find the one labeled "Read Receipt," click on it. On the
Macintosh version, the button is plainly labeled "RR."
- Send the message.
Mozilla's Thunderbird For Windows and
Macintosh Mozilla's Thunderbird is a close cousin to the popular Firefox
Web browser. Thunderbird allows you to request Read Receipts; however, a known
bug prevents anyone from responding to one. To request Read Receipts for an
e-mail account when using Thunderbird, follow the steps below.
- Open Thuderbird. Place your cursor arrow over the word "Tools" on your
Thunderbird menu bar and select "Account Settings" from the resulting drop-down
menu by clicking on it.
- When the "Account Settings" window opens, look in the pane on the left for
the name of the account from which you want to request receipts. Click on the
plus sign next to the name to expand its settings list if necessary.
- Click on "Return Receipts" and then click on the "Customize return receipts
for this account" radio button.
- Click on the check box next to "When sending messages, always request a
return receipt" and then click "OK" to close the window.
Netscape
7.2 For Windows and Macintosh Netscape 7.2's mail feature for both
Windows and Macintosh is another Mozilla-based browser/e-mail client which
supports Read Receipts. Its interface is similar to Thunderbird's but it allows
you to also acknowledge a Return Receipt request. To set-up Netscape 7.2 to
request Read Receipts, follow the steps below.
- Open Netscape 7.2. Click on the word "Window" in the Netscape menu and
select "Mail & Newsgroups" from the drop-down list.
- Place your cursor arrow over the word "Edit" on your Netscape mail menu bar
and select "Account Settings" from the resulting drop-down menu by clicking on
it.
- When the "Mail & Newsgroups Account Settings" window opens, look in the
pane on the left for the name of the account from which you want to request
receipts. Double click on the name to expand its settings list if necessary.
- Click on "Return Receipts" and then click on the "Customize return receipts
for this account" radio button.
- Click on the check box next to "When sending messages, always request a
return receipt" and then click "OK" to close the window.
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Added: Mon Apr 18 2005
Last Modified: Wed Feb 28 2007
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